These terms govern participation in the Kolu Affiliate Program (the “Program”) between you (the “affiliate”) and Kolu (heykolu.com) (“Kolu”, “we”). By joining the Program you agree to them. Questions about them go to hello@heykolu.com.
1. Eligibility
You must be at least 18 years old, or the age of majority where you live if higher, and hold a Kolu account in good standing. You must be able to receive payouts through Kolu’s payout provider in your country. Kolu may approve, decline or review any application. There is no minimum audience size and no fee to join.
2. Commission eligibility
Affiliates earn commissions exclusively on qualifying subscription payments successfully received by Kolu. Free registrations, free-tier usage, trial accounts, failed payments, and unpaid subscriptions do not generate commissions.
Kolu offers a commission of 50% of eligible net subscription revenue for the first three paid subscription months of each referred customer. Commissions are calculated after applicable refunds, discounts, taxes, and payment processing fees.
For annual subscriptions, commission eligibility is limited to the portion of eligible subscription revenue attributable to the first three months of paid service, according to Kolu’s published commission policy.
All commissions remain pending for at least 45 days following the associated payment and are subject to verification before payout. Charges for changing plan part-way through a billing period do not count as paid service months.
3. Referral attribution
A referral is credited to you when a person follows your referral link and creates a Kolu account within 30 days. If they followed links from more than one affiliate, the last link followed before they created their account is credited. Once an account is created, its referral is fixed and does not change. Referrals are tracked with first-party cookies; a person who blocks or clears them may not be credited. You may not refer yourself, accounts you control, or people paying with your payment methods.
4. Fraudulent and suspicious activity
Kolu maintains systems to identify and prevent fraudulent affiliate activity. The following activities may trigger investigation:
- Unusually high volumes of referred registrations or paid subscriptions followed by rapid refunds, payment disputes, or chargebacks.
- Abnormally high refund or chargeback rates relative to comparable affiliate traffic.
- Multiple referred accounts associated with the same payment instruments, devices, or other indicators of coordinated activity.
- Artificially generated subscriptions, unauthorized payment methods, self-referrals, or manipulated attribution.
- Any coordinated activity intended to generate commissions without legitimate customer acquisition.
A suspicious activity pattern does not automatically establish fraud. Kolu may review relevant transaction records and request supporting information from the affiliate.
5. Suspension and withholding of payments
If Kolu identifies reasonable evidence of suspicious or potentially fraudulent activity, Kolu may temporarily suspend affiliate payouts, restrict account activity, or place affected commissions under review.
Kolu may withhold commissions reasonably associated with the suspected activity while an investigation is conducted, subject to applicable law.
6. Commission reversal and forfeiture
No commission is payable on transactions that are refunded, charged back, reversed, unauthorized, or determined to be fraudulent.
Where a payment is refunded or charged back after its commission was paid, the reversed amount is carried as a negative balance and offset against your future commissions, where legally permitted. Kolu will not debit your bank account.
If an affiliate is found to have knowingly participated in, facilitated, or materially benefited from fraudulent activity in violation of these Terms, Kolu may cancel unpaid commissions associated with the misconduct, recover previously paid commissions where legally permitted, and terminate the affiliate’s participation.
Legitimate, unrelated commissions will not automatically be forfeited solely because other transactions are under investigation.
7. Payouts
Approved commissions are paid monthly once your payable balance reaches $50.00; a smaller balance carries over to the next month. Payouts are made through Kolu’s payout provider (currently Stripe), which verifies your identity and holds your bank details; Kolu does not store them. You must complete and keep current the provider’s verification. Kolu may hold a payout until verification is complete. Payouts are made in the currency of the underlying payments unless stated otherwise; conversion and receiving fees charged by your bank or the provider are yours.
8. Taxes
You are responsible for any taxes on your commissions and for providing the tax information Kolu or its payout provider reasonably requests. Kolu may withhold payouts where required tax information is missing, or withhold tax where the law requires it.
9. How you may promote Kolu
You may promote Kolu on channels you own or are permitted to post on — for example TikTok, Instagram, YouTube, blogs, newsletters and communities — with honest, accurate content.
Disclosure
You must clearly and conspicuously disclose your material connection with Kolu wherever you promote it, in line with the U.S. Federal Trade Commission’s Endorsement Guides and the equivalent rules where your audience is. A disclosure such as “I earn a commission if you subscribe through my link” must appear with the recommendation itself, not only in a profile or behind a “more” link. Platform paid-partnership labels should be used where available.
Accuracy
Do not make false, misleading or unsubstantiated claims about Kolu — including claims about results, grades, test scores, or endorsements by schools or other organizations — and do not offer discounts or incentives Kolu has not authorized.
Spam and unauthorized outreach
Do not send unsolicited email, messages or comments, use purchased lists, post in spaces whose rules forbid it, or promote Kolu through incentivized clicks, bots, cookie stuffing, pop-ups or forced redirects. Do not target or direct promotion at children under 13.
Trademarks and paid search
You may use Kolu’s name and the brand assets Kolu provides, unaltered, only to promote Kolu. You may not register domains, social accounts or app names containing “Kolu”, imply that you are Kolu or speak for it, or bid on “Kolu” or its variations in paid search or paid social advertising.
10. Privacy and data
Kolu does not share referred customers’ personal information with affiliates; your dashboard shows aggregated activity and anonymized transaction references only. Kolu processes your own information — contact details, profiles, referral activity, and limited technical signals used for fraud prevention, stored as one-way hashes — to run the Program, prevent fraud, pay you and meet legal obligations. Your payout provider processes your identity and bank information under its own terms.
11. Suspension and termination
Kolu reserves the right to suspend or permanently terminate affiliate accounts for verified fraud, deliberate manipulation of referral activity, repeated material violations of these Terms, or failure to cooperate with a reasonable fraud investigation.
You may leave the Program at any time. On termination for any reason other than fraud or a material breach, commissions earned on payments received before the termination date remain payable once approved, subject to these Terms; no commission is earned on payments received afterwards. Affiliates may request a review of a suspension or termination by contacting Kolu support at hello@heykolu.com.
12. Changes to these terms
Kolu may change the Program or these Terms. Material changes — to the commission rate, its duration, the hold period, the payout minimum, or your obligations — are announced in advance and require your acceptance before your dashboard and payouts continue. Changes apply to payments received after they take effect, never retroactively to commissions already earned.
13. Relationship
You are an independent contractor. Nothing in these Terms creates an employment, agency, partnership or joint venture. Kolu’s liability to you under these Terms is limited to the commissions payable under them, to the extent the law allows.
14. Disputes
If you disagree with a decision about your account, a commission or a payout, write to hello@heykolu.com with the details. Kolu will review it and reply within 30 days, and both sides agree to try to resolve a dispute this way, in good faith, before taking any other action. Nothing in these Terms limits a right that the law where you live gives you and that cannot be waived.
15. Acceptance
By joining the Kolu Affiliate Program, the affiliate acknowledges and agrees to these commission eligibility requirements, fraud prevention procedures, payout restrictions, and account termination provisions.